1.1 These terms and conditions shall govern your use of our website.
1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
1.3 If you submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.
1.4 You must be at least  years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least  years of age.
3.1 Copyright (c) 2018 Team Umbrella Limited.
3.2 Subject to the express provisions of these terms and conditions:
(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.
Licence to use website
4.1 You may:
(a) view pages from our website in a web browser;
(b) download pages from our website for caching in a web browser;
(c) print pages from our website;
(d) stream audio and video files from our website; and
(e) use our website services by means of a web browser, subject to the other provisions of these terms and conditions.
4.2 Except as expressly permitted by Section 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.
4.3 You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.
4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
4.5 Unless you own or control the relevant rights in the material, you must not:
(a) republish material from our website (including republication on another website);
(b) sell, rent or sub-license material from our website;
(c) show any material from our website in public;
(d) exploit material from our website for a commercial purpose; or
(e) redistribute material from our website.
4.6 Notwithstanding Section 4.5, you may redistribute our news items in print and electronic form to any person.
4.7 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
5.1 You must not:
(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
(d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
(e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing;
(f) violate the directives set out in the robots.txt file for our website; or
(g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).
5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.
5.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.
Your content: licence
6.1 In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website.
6.2 You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media OR reproduce, store and publish your content on and in relation to this website and any successor website OR reproduce, store and, with your specific consent, publish your content on and in relation to this website.
6.3 You grant to us the right to sub-license the rights licensed under Section 6.2.
6.4 You grant to us the right to bring an action for infringement of the rights licensed under Section 6.2.
6.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.
6.6 Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content.
Your content: rules
7.1 You warrant and represent that your content will comply with these terms and conditions.
7.2 Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
7.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:
(a) be libellous or maliciously false;
(b) be obscene or indecent;
(c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right;
(d) infringe any right of confidence, right of privacy or right under data protection legislation;
(e) constitute negligent advice or contain any negligent statement;
(f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
(g) be in contempt of any court, or in breach of any court order;
(h) be in breach of racial or religious hatred or discrimination legislation;
(i) be blasphemous;
(j) be in breach of official secrets legislation;
(k) be in breach of any contractual obligation owed to any person;
(l) depict violence in an explicit, graphic or gratuitous manner;
(m) be pornographic, lewd, suggestive or sexually explicit;
(n) be untrue, false, inaccurate or misleading;
(o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
(p) constitute spam;
(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
(r) cause annoyance, inconvenience or needless anxiety to any person.
8.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
(c) that the website or any service on the website will remain available.
8.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
8.3 To the maximum extent permitted by applicable law and subject to Section 9.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.
Limitations and exclusions of liability
9.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law.
9.2 The limitations and exclusions of liability set out in this Section 9 and elsewhere in these terms and conditions:
(a) are subject to Section 9.1; and
(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
9.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
9.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
9.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
9.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.
9.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
9.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
Breaches of these terms and conditions
10.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings;
(b) permanently prohibit you from accessing our website;
(c) block computers using your IP address from accessing our website;
(d) commence legal action against you, whether for breach of contract or otherwise; and/or
10.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).
11.1 We may revise these terms and conditions from time to time.
11.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. OR We will give you written notice of any revision of these terms and conditions, and the revised terms and conditions will apply to the use of our website from the date that we give you such notice; if you do not agree to the revised terms and conditions, you must stop using our website.
11.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.
12.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
12.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
13.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
13.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Third party rights
14.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.
14.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.
15.1 Subject to Section 9.1, these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
Law and jurisdiction
16.1 These terms and conditions shall be governed by and construed in accordance with English law.
16.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
Statutory and regulatory disclosures
17.1 Our VAT number is 156093603.
18.1 This website is owned and operated by Team Umbrella Limited
18.2 We are registered in England and Wales under registration number 08186246, and our registered office is at 64 Churchill Road, Langley, Slough SL3 7RB.
18.3 Our principal place of business is at 3a High Street, Twyford RG10 9AB.
18.4 You can contact us:
(a) by post, to the postal address given above;
(b) using our website contact form;
(c) by telephone, on the contact number published on our website from time to time; or
(d) by email, using the email address published on our website from time to time.
Moving and Handling
Aim: To gain insight and understanding in safe techniques for moving and handling within a greater context of legislation, local policies and practices Duration: 3 hours with 20 minute break Structure: Interactive theoretical session, and facilitated practical session Ratio: 1 instructor to 8 candidates
To gain insight into legislation and guidelines related to manual handling
To be able to assess risk using tools provided
Have understanding of poor practice and injuries
Relevant legislation and guidelines related to manual handling
Unsafe practise, recommendations and escalation
Understand and demonstration of good posture and safe techniques
Demonstrate understanding of biomechanics and posture
Basic life support
Aim: An introduction and update in knowledge and skills of Adult BLS following the current Resuscitation Council (UK) guidelines. Duration: 3 hours with 20 minute break Structure: Interactive theoretical session, and facilitated practical session Ratio: 1 instructor to 8 candidates
Update and reflect on the Resuscitation Council (UK) guidelines for Basic Life Support (BLS)
Understand the principles of BLS and relate them to you work environment
Risks to the rescuer
Respiratory and cardiac arrest
Professional and legal responsibilities
Use of airway adjuncts
Practice with manikins
Practice with airway adjuncts
Basic Life Support with AED
Aim: An introduction and update in knowledge and skills of the u/se of the AED Adult BLS and following the current Resuscitation Council (UK) guidelines, Duration: 3 hours with 20 minute break Structure: Interactive theoretical session, and facilitated practical session Ratio: 1 instructor to 8 candidates
Understand the individual role and responsibilities in responding to persons in emergency situations
Be able to recognise cardiorespiratory arrest
Know how to recognise and respond to patients with clinical deterioration,
Update and reflect on the Resuscitation Council (UK) guidelines for Basic Life Support (BLS)
Provide basic airway management
Operation of an Automated External Defibrillator (AED) safely and appropriately
Professional and legal responsibilities
Review Chain of Survival
Understand the principles of defibrillation
Familiarisation using an AED
Practise using airway adjuncts, pocket mask and bag-valve-mask
Practice BLS scenarios with an AED and a manikin
Continuous assessment for competence
Immediate Life Support
Aim: For staff to understand their roles and responsibilities in the management of the pre-arrest, cardiac arrest and post arrest patient at ILS level. Duration: 1 day course following the Resuscitation Council, (UK) Guidelines for "In hospital resuscitation" Ratio: 1 instructor to 6 candidates
Recognising the seriously unwell patient
Structured approach to assessment (ABCDE)
BLS and AED practice
Shockable and non-shockable rhythms
Use of adrenaline
Review “chain of survival”
Airway management – basic and intermediate
Peri-arrest and cardiac arrest scenario practice (scenarios will be tailored to the candidate group and working environment)
Infection Control Levels
Aim: To understand how to break the chain of infection and therefore reduce the incidence of healthcare acquired infections (HCAIs). Duration: 3 hours with 20 minute break Ratio: 1 instructor to 8 candidates
Types and carriers of infection
Chain of Infection
Features of each six links
Avoiding and managing needle stick injuries
Reducing cross infection
Health, Safety & Welfare
Aim: To introduce and update knowledge in relation to Health and Safety at Work. Duration: 3 hours with 20 minute break Ratio: 1 instructor to 16 candidates
Understand the principles of Health and Safety at work
How to report dangerous occurrences or near misses
Collaboration between employee and employer in relation to Health and Safety at work
Safeguarding of Vulnerable Adults
Aim: To gain understanding of the Safeguarding of Vulnerable Adults (SOVA) scheme and its implications for adults and the health care worker. Compliant with the UK NHS Core Skills Training Framework. Duration: 3 hours with 20 minute break Ratio: 1 instructor to 10 candidates
What is SOVA?
Legislation that underpins SOVA
Definition of terms
What to do if someone is being abused
Implications for the health care worker
Safeguarding Children Level 1
Aim: To become familiar with legislation, procedure and protocols, relative to safeguarding of children Duration: 3 hours with 20 minute break Structure: Interactive theoretical session Ratio: 1 instructor to 8 candidate
be able to recognise potential indicators of child maltreatment – physical, emotional, sexual abuse, and neglect including, child trafficking and female genital mutilation (FGM)
understand the impact a parent/carers physical and mental health can have on the well-being of a child or young person, including the impact of domestic violence
understand the importance of children’s rights in the safeguarding/child protection context
know what action to take if there are concerns, including to whom concerns should be reported and from whom to seek advice
understand the risks associated with the internet and online social networking
be aware of relevant legislation (i.e. Children Acts 1989, 2004 and the Sexual Offences Act 2003